We currently ship to locations within Australia, New Zealand, Singapore and Japan. If you reside in these regions, you can enjoy the convenience of having our products delivered right to your doorstep. Unfortunately, our international shipping option
We do not ship orders on Saturdays or Sundays. Orders placed after our Friday cutoff time will be processed on the following business day, usually Monday. Once shipped, you will receive a shipping confirmation email with tracking information.
Yes, we offer FREE Standard shipping for orders over $60 AUD. Free shipping is based on your order total after promotional discounts have been applied and before shipping charges, taxes, etc.
Shipping times can vary depending on your location and the shipping method selected. Generally, our standard ground shipping takes 2-3 business days for delivery. Please note that shipping times do not include order processing time.
Orders are typically processed and shipped within 1-2 business days of being placed. Please note that our cutoff for orders is 2:00 PM (local time) on Friday. Orders placed after this time will be processed on the following business day.
If your order was placed before our Friday cutoff time of 2:00 PM (local time), it should typically be processed and shipped within 1-2 business days. If it has been longer than this timeframe and you have not received a shipping confirmation, please
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier's website.
If you believe your package is lost or experiencing an unexpected delay, please reach out to our customer service team for assistance. We will work with the shipping carrier to investigate the issue and provide you with updates on the status of your
We apologize for any inconvenience if you have received your order and found that items are missing. Please follow these steps to report the issue:. Our team will investigate the issue promptly and work to resolve it for you. We appreciate your patie