Returns & Exchanges

What is your return policy?

We offer a 30-day satisfaction guarantee on all purchases. If you are not completely satisfied with your order, please reach out to our customer service team within 30 days of receiving your order to initiate a return.

What does "Satisfaction Guaranteed" mean?

It means that we're confident you'll love our products, but if you're not completely satisfied within the first 30 days of your purchase, we've got you covered.

How does the 30-day satisfaction guarantee work?

If, within 30 days of receiving your order, you find that our product doesn't meet your expectations, contact our customer support. We'll guide you through the return process to ensure your complete satisfaction.

Can I return a product after the 30-day period?

Unfortunately, our satisfaction guarantee is valid for the first 30 days after your purchase. After this period, please refer to our standard return policy for further assistance. We want you to love your purchase, and our 30-day satisfaction guarant

Is there any cost associated with returns or exchanges?

At Morphe, your complete satisfaction is our highest priority. We believe in hassle-free returns to ensure you're always happy with your purchases. If for any reason you're not satisfied with your order, we offer returns within the first 30 days of p

I recently purchased an item online and now it’s discounted. Can I get the discounted price?

Pricing on the website is subject to change without notice. Orders placed before promotions are not eligible to receive new promotions or discounts. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of the offer

What should I do if I receive a damaged or defective item?

We apologize for any inconvenience if you have received a damaged or defective item, please contact our customer service team through our Contact Us page immediately. Please be ready to provide details and photos, and we'll swiftly address the issue

Can I return an item I purchased from au.morphe.com to a retail store?

Online purchases made online at au.morphe.com cannot be returned to retail stores, including partner locations such as MECCA. If you need to return an item purchased online, please feel free to reach out to our Customer Support Team at au.info@morphe